At juan369, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how it is used and stored, and what rights you have as a juan369 user under Philippine law. Please read it carefully before using the juan369 platform.
The six most important things to know about how juan369 handles your data
juan369 collects personal data including your name, date of birth, Philippine address, contact number, government ID, and payment details — the minimum necessary to operate a PAGCOR-compliant casino account.
All data transmitted to and from the juan369 platform is encrypted with 256-bit SSL. Personal data is stored on secured servers with strict access controls. juan369 never sells your personal data to third parties.
juan369 shares data only with PAGCOR where required by law, licensed payment processors (GCash, PayMaya, banks), game software providers, and fraud prevention services — never with advertisers or data brokers.
juan369 retains account and transaction records for a minimum of five (5) years after account closure, as required by PAGCOR anti-money laundering regulations. Marketing preferences can be updated at any time.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request erasure of your personal data held by juan369, subject to legal retention obligations.
juan369 uses first-party cookies for session management and security, and limited analytics cookies to improve platform performance. No third-party advertising cookies are placed on the juan369 platform.
Effective date: 1 June 2026. This Privacy Policy ("Policy") is issued by juan369 ("juan369," "we," "us," "our") and applies to all personal data processed through the juan369 platform at juan369.vip and any related services.
juan369 is the data controller responsible for the personal data collected through the juan369 platform. juan369 operates under the jurisdiction of the Republic of the Philippines and is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). This Policy complies with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
juan369 collects the following categories of personal data:
juan369 does not collect sensitive personal information as defined under the Data Privacy Act (such as health records, religious beliefs, or political affiliations) except where explicitly required for responsible gaming assessments.
juan369 collects personal data through the following means:
juan369 processes your personal data for the following purposes and on the following legal bases:
juan369 does not sell, rent, or trade your personal data. We may share personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties who receive personal data from juan369 are contractually obligated to process it in accordance with the Data Privacy Act of 2012 and to maintain equivalent data protection standards.
Some of juan369's third-party game providers and technical service partners operate servers located outside the Philippines. Where personal data is transferred internationally, juan369 ensures that appropriate contractual safeguards are in place, including data processing agreements that require the recipient to provide a standard of data protection equivalent to Philippine law requirements.
juan369 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event for a minimum period of five (5) years following account closure, in compliance with PAGCOR's anti-money laundering record-keeping requirements and the AMLA implementing rules.
Technical and usage data logs are retained for up to twenty-four (24) months for security and fraud analysis purposes. Communications with our support team are retained for thirty-six (36) months. Where data is no longer required, juan369 will securely delete or anonymise it.
juan369 implements the following technical and organisational measures to protect your personal data:
While juan369 applies robust security practices, no digital system is entirely risk-free. In the event of a data breach that poses a risk to your rights, juan369 will notify the National Privacy Commission (NPC) and affected Players within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
juan369 uses cookies and similar browser technologies for the following purposes:
juan369 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to log in and use the Platform.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to personal data held by juan369:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 13. juan369 will respond to all verified data rights requests within thirty (30) days.
The juan369 platform is strictly for adults aged 21 years and above 21+, in compliance with Philippine gambling law. juan369 does not knowingly collect personal data from persons under 21 years of age. If we become aware that a minor has registered an Account, that Account will be immediately suspended and any balance returned. If you believe a minor has accessed juan369, please notify us at [email protected].
juan369 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR requirements. Material changes will be communicated to registered Players by email to their registered address at least seven (7) days before the changes take effect, and a notice will be displayed prominently on the Platform.
The current version of this Policy is always accessible at juan369.vip/privacy-policy. Continued use of the juan369 Platform following notification of an update constitutes your acceptance of the revised Policy.
For any questions, concerns, or data rights requests regarding this Privacy Policy or the processing of your personal data by juan369, please contact:
If you are not satisfied with juan369's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
Play with confidence knowing your personal data and funds are protected by 256-bit SSL, PAGCOR oversight, and the full framework of the Philippine Data Privacy Act. 21+
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